It is currently Wed Sep 08, 2010 1:43 pm

All times are UTC - 5 hours




Post new topic Reply to topic  [ 4 posts ] 
 Customers Owing 
Author Message

Joined: Thu Jul 08, 2010 12:38 am
Posts: 5
Post Customers Owing
There seems to be a new bug in lightspeed effecting customer invoices. When making a final payment on an old invoice that has an amount owing, the result is that the customer retains a credit but the amount is $0. This means that 1- my 'Customers owing' tracker has become completely out of control and 2 - when I create a new invoice for the customer I am prompted to pay by credit, which then doesn't exist and confuses my staff. In Lightspeed 2, an old invoice paid resulted in the customer disappearing from the customers owing list - as it should.
An ideas anyone?


Fri Jul 09, 2010 4:27 am
Profile
LightSpeed Evangelist

Joined: Tue Jul 25, 2006 12:30 pm
Posts: 2142
Location: Wausau, WI
Post Re: Customers Owing
I have begun to notice the same thing. Frustrating as hell.

_________________
Brian Jojade


Shop online at http://www.happymacshop.com


Sat Jul 10, 2010 1:47 pm
Profile

Joined: Thu Jul 08, 2010 12:38 am
Posts: 5
Post Re: Customers Owing
I'm up to 77 customers owing $0 that I have to trawl through.


Thu Jul 15, 2010 2:37 am
Profile

Joined: Thu Jul 08, 2010 12:38 am
Posts: 5
Post Re: Customers Owing
Fixed! They fixed it with the 3.1 update.
Thanks for listening guys.


Tue Jul 20, 2010 11:09 pm
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © phpBB Group.
Designed by Vjacheslav Trushkin for Free Forums/DivisionCore.