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 Unable to print from Reporting since 2.8.2 update 
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Joined: Fri Jun 20, 2008 3:35 am
Posts: 9
Location: UK
Post Unable to print from Reporting since 2.8.2 update
Hi everyone,

We use lightspeed in 3 x stores and we updated one of them to 2.8.2 from 2.8.1 last night... we are now unable to print from the reporting part of the program... as we do all are end of day reports from here (+ the normal end of day report) we are kind of stuck..

When you run..e.g. a sales-general report, then click print, choose your printer, then click print... it just hangs on the print box that comes up telling your which page it is printing.... normally this box pops up and down so fast you don't even see it.....

I have tried many printers and computers, plus remote connections, and it happens on all of them, leading me to the idea it's the program/setup? anyone else had the problem/fixed it?

Many thanks

Mark


Tue Apr 14, 2009 8:02 am
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Joined: Thu Jul 20, 2006 6:55 pm
Posts: 12
Location: Longueuil, Qc
Post Re: Unable to print from Reporting since 2.8.2 update
We have the same problem here... :(

We need this to work :(


Tue Apr 14, 2009 9:01 am
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Joined: Sun Jul 13, 2008 1:15 pm
Posts: 2
Post Re: Unable to print from Reporting since 2.8.2 update
Can't believe more pp have not reported the same issue. There is another thread with about 4 others with this problem.

I updated to 2.8.2 on Saturday and have had the problem ever since. If I generate a report, it will not print and I must restart LS. Also, I noticed that if the report has multiple pages, you can only use the first page or last page button to navigate through the report.

Sometimes the suggestion to print to a pdf works but 95% it doesn't. I have tried 'preview' first, but often I never get the preview. I have tried print first and I get the dialog box to name the file and location, but it gets stuck after that.

I have tried different reports (sales and timesheets), but it doesn't discriminate.

Like others I can print the EOD report and receipts/cc.


Tue Apr 14, 2009 9:34 am
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LightSpeed Evangelist

Joined: Tue Jul 25, 2006 12:30 pm
Posts: 2142
Location: Wausau, WI
Post Re: Unable to print from Reporting since 2.8.2 update
2.83 was just released. The notes mentioned fixing issues with printing reports.

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Tue Apr 14, 2009 5:43 pm
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Joined: Thu Jul 20, 2006 6:55 pm
Posts: 12
Location: Longueuil, Qc
Post Re: Unable to print from Reporting since 2.8.2 update
Yes 2.8.3 solve this issue..Merci..


Tue Apr 14, 2009 6:26 pm
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Joined: Wed Jan 14, 2009 3:19 pm
Posts: 10
Post Re: Unable to print from Reporting since 2.8.2 update
Just wanted to chime in and say that 2.8.3 fixes things for me as well. Hooray for the quick fix :D


Tue Apr 14, 2009 10:58 pm
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Joined: Thu Jul 15, 2010 10:53 am
Posts: 2
Post Re: Unable to print from Reporting since 2.8.2 update
I updated to 2.8.2 but this problem is till not solve.I noticed that if the report has multiple pages, you can only use the first page or last page button to navigate through the report.2.8.3 was just released. Yes 2.8.3 solve this issue.

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Thu Jul 15, 2010 11:41 am
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